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Our friendly member support staff can be reached by calling 1-800-310-4347 or 1-800-895-3781 or 1-800-528-8203.

Mailing Address:

548 Market St. #57458
San Francisco, CA 94104

Hours of Operation:

Monday - Sunday from 5am to 9pm PT.

If you prefer to reach us via email please fill out the form and click submit. Please be as specific as possible so we may best serve you. We will typically respond to your email within 24 hours.

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Please Read This Important Notice

Our email responses may get lost in your Junk, Bulk, or Spam folders, so please be sure to look there for our response. If you don’t get a response within 24 hours, please call us at 1-800-310-4347 or 1-800-895-3781 or 1-800-528-8203.

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The information in our reports and on our website may not necessarily be 100% accurate, complete, or current and may include AI generated content. It should not replace your own research, especially for sensitive information like owners, residents, mortgages, and liens. Some sources such as public municipalities may be slow to update their information digitally. Therefore, we cannot guarantee the accuracy, completeness or timeliness of all results.

It is PROHIBITED by law to use our service or the information contained on our website to make decisions about employment, insurance, consumer credit, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, 15 USC 1681 et seq. Property Focus does not provide private investigator services or consumer reports, and is not a consumer reporting agency as defined by the Fair Credit Reporting Act. For more information about our prohibited and permitted uses please review our Dos and Don’ts and our Terms of Use.