Privacy Policy for Property Focus Public Record Search

Privacy Policy

Updated: April 2, 2025

INTRODUCTION

Propertyfocus.com (the “Site”) is a website owned and operated by Property Focus, LLC ("We” or "Us"). We understand how important your privacy is to you, so We are committed to assuring your privacy. This page outlines all of the steps We take to protect your privacy and what We do with your information that you provide to us through our Site.

We do not collect any personal information from you that you do not volunteer, and We are the sole owner of all information collected on this Site. We fully disclose our privacy policy in this document. If you have any questions or comments, please contact Us, using the Support Department details noted below.

INFORMATION WE COLLECT

We have collected personal information about individuals in the preceding twelve (12) months, as noted here:

Categories of Personal Information
  • Identifiers or information that identifies, relates to, describes, or is capable of being associated with, a particular individual.
  • Biometric information.
  • Internet or other electronic network activity information.
  • Geolocation data.
Categories of Sources from which the Personal Information is collected from
  • We collect identifiers (or information that identifies, relates to, describes, or is capable of being associated with, a particular individual), biometric information, and geolocation data from consumers directly;
  • We collect internet or other electronic network activity information and geolocation data from data analytics providers;
  • We collect internet or other electronic network activity information from operating systems and platforms.
Business Purposes
  • We use identifiers (or information that identifies, relates to, describes, or is capable of being associated with, a particular individual), Biometric information, for the business purpose of performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
  • We use internet or other electronic network activity information and geolocation data for the business purpose of helping to ensure security and integrity
  • We use internet or other electronic network activity information and geolocation data for the business purpose of undertaking internal research for technological development and demonstration.
Length of Retention
  • We retain identifiers (or information that identifies, relates to, describes, or is capable of being associated with, a particular individual), internet or other electronic network activity information, and geolocation data indefinitely, unless the consumer requests that their information be deleted
  • We retain biometric information (e.g., voice recordings) from our contact center are kept for 120 days

Protecting Your Information

We use SSL-encryption when transferring and receiving consumer data on our and our affiliates' websites to protect your personal information. We have partnered with VeriSign or other equally reliable encryption services to protect against the loss, misuse or alteration of information that We have collected from you. The servers that We store personal information on are kept in a secure environment. However, no data transmission over the Internet or any wireless network can be guaranteed to be completely secure. As a result, while We strive to protect your personal information, you acknowledge that there are security and privacy limitations of the Internet which are beyond our control; the security, integrity and privacy of any and all information and data exchanged between you and Us through this Site cannot be guaranteed; and any such information and data may be viewed or tampered with in transit by a third party. We make no warranty, express, implied, or otherwise, that We will prevent unauthorized access to your personal information.

What Information Do We Collect

As noted above, in order to provide you with Our services, We collect the personal information indicated under the “INFORMATION WE COLLECT” heading. Such personal information can be described in further detail as Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information

This refers to information that lets Us know the specifics of who you are. In order for you to access and purchase products and/or services offered via the Site, We may ask you to provide certain information that personally identifies you. Specifically, We may ask for the following information: your first and last name, mailing address (including zip code), additional monitoring addresses, email address, telephone number, and other personal identifying information. In addition, when ordering products or services on the Site, you may be asked to provide payment information, such as a credit or debit card number. It is completely optional for you to engage in these activities, and if you decide to provide Us with such personally identifiable information, you agree that We may retain information about the activities which you conduct via the Site, including but not limited to searches and reports. Depending upon the product or service, if you do not provide the requested information, you may not be able to access or obtain the product or service you want. You should be aware that if you enter any personal information during the information request process and then hit the “continue” button on that page, the information you have entered will be transmitted to Us, even though you may not complete the process on subsequent pages. Please note that your enrollment in any service on the Site is contingent upon you agreeing to the Terms of Use of membership and providing the requested personally identifiable information as described above.

Non-Personally Identifiable Information

This refers to information that does not by itself identify a specific individual. However, it can be combined with other personal information to identify a specific individual. We gather certain information about you based upon where you visit on our Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. The TCP/IP protocol is used to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.

How Do We Use the Information We Collect

We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We will use Personally Identifiable Information to enhance the operation of our Site, to fill orders, to improve our marketing and promotional efforts, to analyze Site use, to improve our product and service offerings, and to customize our Site's content, layout, and services. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Terms of Use, and this Privacy Policy. Your information may also be used by Us or by third parties to whom We transfer it to provide the products or services you have requested.

Targeted Advertising. Based on user information, we may customize and target advertising to an individual. In our discretion, we may combine information to target advertising to an individual to our Site.

Tracking Technologies

When you use the Site, We store cookies on your computer in order to facilitate and customize your use of the Site. A cookie is a small data text file, which a website stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to Us. We collect information through cookies and web beacons about your web browsing activities. The cookies make your use of the Site easier; make the Site run more smoothly; and help Us to maintain a secure Site. In the event that your browser requests that We do not track you or store a cookie, our Site is unable to honor such requests.

Third Party Tags/Web Beacons. We use electronic images known as web beacons (sometimes called single-pixel gifs, clear gifs or action tags) which allow Us to collect information about your visit to our Site, measure and improve the effectiveness of advertisements and track delivery of advertising. Web beacons collect only a limited set of information including a cookie number, time and date of page view, as well as a description of the page on which the web beacon resides. We may also use web beacons in email messages sent to you. This allows Us to determine if you opened or acted upon the email messages. Because web beacons are the same as any other content request, you cannot opt out or refuse them. However, they can be rendered ineffective by either opting out of cookies or changing the cookie setup in your browser. We use Google Ads and its “enhanced conversions” feature, which is used to match Our customers to Google accounts, which were signed into when the customer engaged with an ad for the Site. Google’s tag captures information which you enter on the Site (such as email address and/or phone number); hashes such information; and sends it to Google in its hashed form for purposes of matching Gooole account users that engage with an ad for our Site. For more information, please see https://support.google.com/google-ads/answer/9888656?hl=en. We also use tags from Google, including Google Customer Match, which allow Us to automatically create customer lists using Our conversion data. For more information please see https://support.google.com/google-ads/answer/6379332?hl=en.

We may use an outside ad serving company to display banner advertisements on our Site. As part of their service, they will place a separate cookie on your computer. We will not provide any such third-party ad server with your Personally Identifiable Information. In addition, other advertisers may also place banner ads on our Site, and We will not disclose any Personally Identifiable Information to them.

We and our third party ad server may collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. In the event that your browser requests that We do not track you or store a cookie, our Site is unable to honor such requests.

Please note that other third parties, including Meta, may provide pixels which are placed on the Site. Such pixels collect consumer activity and interactions on the Site, such as scrolling, pages viewed, and buttons clicked, devices used to access the Site, IP addresses, and timestamps. Such third parties may use such data collected via such pixels on our Site for their own advertising and marketing purposes. To the extent that you have a Facebook account, please note that Meta may link information collected through its pixel to your Facebook account and use such for its own personalized advertising purposes, in accordance with Facebook’s own privacy policy.

DISCLOSURE OF PERSONAL INFORMATION

We have disclosed personal information about consumers for a business purpose to third parties within the preceding twelve (12) months as noted here:

Categories of Personal Information
  • Identifiers or information that identifies, relates to, describes, or is capable of being associated with, a particular individual
  • Internet or other electronic network activity information
  • Geolocation data
  • Sensitive personal information (payment information)
Categories of Third Parties to Whom Such PI is Disclosed
  • We have disclosed the following categories of personal information to advertising networks: identifiers and Internet or other electronic network activity information
  • We have disclosed the following categories of personal information to payment processors: identifiers and geolocation data
Specific Business or Commercial Purpose for Disclosure
  • We disclose identifiers and internet or other electronic network activity information for the specific business or commercial purpose of: auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
  • We disclose identifiers and geolocation data for the specific business or commercial purpose of: performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.

With Whom Do We Disclose Your Information

Other than your credit or debit card information (which We will only share with third parties as described below), We may share your Personally Identifiable Information with advertisers and other third parties in accordance with the terms of this Privacy Policy and applicable state and federal law. We provide the products and services offered on our Site through contractual arrangements with affiliates, service providers, and other third parties. We and such third parties use your Personally Identifiable Information to operate our Sites and to deliver the products and services.

For example, We must release your credit card or debit card information to the card-issuing bank to confirm payment for products and services purchased on this Site; release your Personally Identifiable Information to the third party that will provide the products or services that you ordered; and provide order information to third parties that help Us provide customer service. We will encourage our service providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service providers is governed by the privacy policies of those service providers and is not subject to our control.

We may also provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related Site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.

We may share Personally Identifiable Information about consumers for a business purpose to third parties, including for purposes of conducting targeted advertising.

Occasionally We may be required by law enforcement or judicial authorities to disclose Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that We in good faith believe to be unlawful.

From time to time, We or our marketing partners will send you email newsletters and updates announcing special offers and/or new features as well as materials that are promotional in nature. These email updates may also include offers from our marketing partners that you may be interested in. As part of our service, you will receive these updates. If you want to update your email address or stop receiving any of the updates, follow the unsubscribe procedures at the bottom of any newsletter or update We send you.

SHARING AND SALE OF PERSONAL INFORMATION

We have shared personal information about consumers for a business purpose with third parties within the preceding twelve (12) months as noted here:

Categories of Personal Information
  • Identifiers or information that identifies, relates to, describes, or is capable of being associated with, a particular individual
  • Internet or other electronic network activity information
  • Commercial information
  • Geolocation data
Categories of Third Parties to Whom Such PI is Shared
  • We have disclosed all of the above categories of personal information to data analytics providers in connection with targeted advertising
Specific Business or Commercial Purpose for Disclosure
  • We disclose identifiers, Internet or other electronic network activity information, commercial information, and geolocation data for the specific business or commercial purpose of: performing targeted advertising

Except as described herein, we do NOT sell or share your personal information with third parties. We do not have any actual knowledge of the sale of personal information of minors under 16 years of age. There are no financial incentives to disclose.

Privacy Policy of Third Parties

When you sign-up for services through our Site, keep in mind you may be interacting with a third party that operates under its own privacy and security policies. Except as otherwise discussed in this Privacy Policy, this document only addresses our use and disclosure of information We collect from you. Other sites may be accessible through our Site, and companies to whom your information is transferred, have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. We are not responsible for the policies or practices of third parties. Additionally, to the extent that third party ads are featured on the site, such other third-party companies may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect. You should also be aware that unsubscribing from Us will not automatically unsubscribe you from third parties’ lists and/or databases. If you wish to unsubscribe from receiving third party offers, please click here to unsubscribe and We will make commercially reasonable efforts to have your email removed from the lists of our third parties.

As We continue to develop our business, We might sell or buy assets. In such transactions, customer information (both Personally Identifiable and Non-Personally Identifiable Information) may be one of the transferred business assets. Also, in the event that We, or substantially all of our assets, are acquired, such customer information will be included with the transferred assets.

Unsubscribe Your Email Address

If you no longer wish to receive our emails, newsletter or promotional offers, you may "unsubscribe" from receiving these communications by clicking here to unsubscribe. Please note that unsubscribing your email address does not exempt you from receiving administrative emails, which include but are not limited to, notices about membership status changes and alterations to our Terms of Use.

Children

Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (“COPPA”), We will never knowingly request non-public personally identifiable information from anyone under the age of 13 without requesting parental consent. You must be an adult of 18 years or older to use the Site.

Retention of Personal Information

We retain personal information as long as is reasonably necessary to fulfill the purpose for which it was collected, as required by an applicable law, rule, regulation or contractual provision. We will retain your personal information for the purposes of commercial marketing to you until you request that We cease further efforts to provide you such offers or in the event you request deletion of your personal information. To determine the appropriate duration of the retention of personal information, We consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, and if We can attain our objectives by other means, as well as our legal, regulatory, tax, accounting, and other applicable obligations.

As such, We retain personal information for as long as you continue to use our Site and/or services for the purposes explained in our Privacy Policy. When you discontinue the use of our Site or services, We will retain your personal information for as long as necessary to comply with our legal obligations, to resolve disputes and defend claims, as well as, for any additional purpose based on the choices you have made, such as to receive marketing communications. In particular, We will retain personal information provided, including complaints, claims, and any other personal information provided during the duration of your agreement with Us for the services until the statutory limitation periods have expired and the necessary for the establishment, exercise, or defense of legal claims.

Once retention of the personal information is no longer necessary for the purposes outlined above, We will either delete or de-identify the personal information or, if this is not possible (for example, because personal information has been stored in backup archives), then We will securely store the personal information and isolate it from further processing until deletion or de-identification is possible.

CHANGES TO OUR POLICY

We may find it necessary or be legally obligated to update this Privacy Policy from time to time. When We do, We will post those changes on this page and identify the date of the update. You should review the Privacy Policy frequently.

You acknowledge that this Privacy Policy is part of our Site’s Terms of Use, and by accessing or using our Site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this Site. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this Site, and this Privacy Policy periodically and to be aware of any modifications. Your continued use of the Site after such modifications will constitute your acknowledgment of the modified Policy; and agreement to abide and be bound by the modified Privacy Policy.

MISCELLANEOUS/CONTACT INFORMATION

You must be at least 18 years old to use this Site. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors who are under 18 years of age. We are not a consumer reporting agency as defined in the Fair Credit Reporting Act ("FCRA"), and the information in the databases has not been collected in whole or in part for the purpose of furnishing consumer reports, as defined in the FCRA.

YOU SHALL NOT USE OUR SERVICES AS A FACTOR IN (1) ESTABLISHING AN INDIVIDUAL'S ELIGIBILITY FOR PERSONAL CREDIT OR INSURANCE OR ASSESSING RISKS ASSOCIATED WITH EXISTING CONSUMER CREDIT OBLIGATIONS, (2) EVALUATING AN INDIVIDUAL FOR EMPLOYMENT, PROMOTION, REASSIGNMENT OR RETENTION (INCLUDING BUT NOT LIMITED TO EMPLOYMENT OF HOUSEHOLD WORKERS SUCH AS BABYSITTERS, CLEANING PERSONNEL, NANNIES, CONTRACTORS, AND OTHER INDIVIDUALS), OR (3) ANY OTHER PERSONAL BUSINESS TRANSACTION WITH ANOTHER INDIVIDUAL (INCLUDING, BUT NOT LIMITED TO, LEASING AN APARTMENT). The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. In the future, We may also make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personally Identifiable Information. If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact Us at:

Mailing Address:

Property Focus, LLC
548 Market St. #57458
San Francisco, CA 94104
Email:

Contact Us

We are available to you during normal business hours to answer any privacy-related questions or concerns you might have. Please call our Member Support team at 1-800-310-4347.

If you have a disability which interferes with your ability to access this Privacy Policy, We can make accommodations to present the policy in an alternative format to assist you. If you would like to receive this Privacy Policy in another format that is accessible to your needs (for example: audio, large print, etc.) please contact Us.

Thank you for becoming familiar with the Site’s Privacy Policy. You can always contact Us with any questions.

OTHER INTERNET PRIVACY RESOURCES

The following resources on Privacy and Security provide an array of information and services you might find helpful and informative. Electronic Privacy and Information Center (EPIC) EPIC is a public interest research center in Washington, DC. Established in 1994, EPIC works in association with Privacy International, an international human rights group based in London, and is a member of the Global Internet Liberty Campaign and the Internet Privacy Coalition. The Federal Trade Commission (FTC) The Federal Trade Commission enforces a variety of federal antitrust and consumer protection laws. The commission works to enhance the smooth operation of the marketplace by eliminating acts or practices that are unfair or deceptive. National Fraud Information Center (NFIC) The National Fraud Information Center is a project of the National Consumers League, America's oldest nonprofit consumer organization. NFIC helps consumers report fraud and offers advice on how to avoid being victimized. The Privacy Rights Clearinghouse (PRC) PRC provides consumers with valuable information on protecting their personal privacy.

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The information in our reports and on our website may not necessarily be 100% accurate, complete, or current and may include AI generated content. It should not replace your own research, especially for sensitive information like owners, residents, mortgages, and liens. Some sources such as public municipalities may be slow to update their information digitally. Therefore, we cannot guarantee the accuracy, completeness or timeliness of all results.

It is PROHIBITED by law to use our service or the information contained on our website to make decisions about employment, insurance, consumer credit, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, 15 USC 1681 et seq. Property Focus does not provide private investigator services or consumer reports, and is not a consumer reporting agency as defined by the Fair Credit Reporting Act. For more information about our prohibited and permitted uses please review our Dos and Don’ts and our Terms of Use.